Month: October 2023

NEWS October 4, 2023

RGV open innovation venture with Uktena will enhance training for after sales team through Augmented Reality (AR)

Uktena is an intelligent industrial assistant capable of seeing, recording, and teaching task execution processes through Mixed Reality. This SaaS (Software as a Service) platform has been adopted by Roca to improve training processes for its personnel, providing real-time, hands-free access to a wide range of resources, including information, data, tutorials, automated reports, and expert guidance. The Uktena assistant allows workers to be trained on the go while performing a specific task, thus optimizing the learning process, and avoiding unnecessary added costs related.

The essence of this Proof of Concept (PoC) lies in validating the viability of employing mixed reality solutions for the training of ROCA personnel, whether in a guided or autonomous manner, by utilizing smart glasses. This training encompasses all aspects related to equipment maintenance and assembly, catering to both technicians and sales representatives. Roca has opted to kickstart this initiative with a thermotactic tap, providing Uktena with the 3D schematics of the various components that constitute the tap. Subsequently, Uktena will leverage this information to create a 3D digital twin replete with usage instructions and specifications.

Uktena’s CEO, Rafael Wanderley, possesses a uniquely diverse background, with expertise spanning telecommunications, gaming, history, and archaeology, along with a track record of successful entrepreneurial and research endeavours across these areas.

Project led by:

Javier Iglesias (Roca Group Corporate After Sales Director)

Juan Manuel Molina (Roca Gorup Corporate After Sales Manager)

Uktena: https://uktena.es/

Roca Group After Sales with Uktena video: https://youtu.be/VyaUhB4aZBM?si=xaE_NkztlwV8eavo

 

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